The word shopping
brings feelings of immediate excitement to most people. But if you
combine the word shopping with automobile insurance— as in "shopping
for car insurance " — it produces the opposite essence. The thought of
shopping for automobile insurance makes the eyes glaze over and the
heart rate drop to the pace of a slumbering couch potato.
Couch potato? Indeed. D heller, a consumer
advocate at The Foundation for Taxpayer & Consumer Rights (a
California-based consumer advocacy group) and a recognized vehicle
insurance issues specialist, told us that too often "people purchase
insurance by calling the number on the silver screen."
But wait, this is important things! You want to
be adequately covered if you get in an accident. And you certainly
don't want to pay more for vehicle insurance than you must. Maybe
waiting for a solution to be beamed into your living room is not the
worlds best idea.
How can you stay awaken while searching through
this cloudy subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his auto insurance information into a comparative
auto insurance service. The quotes (for very basic coverage on two old
vehicle) ranged from $1,006 to $1,807 — a difference of $801 a year.
If you're currently dumping thousands into your car insurance
companies coffers because of a couple of tickets, an car crash, or a
questionable credit score, shopping your policy against others may be
well worth the effort.
Look at it this way — you can convert the money
you save into purchasing of something you've lusted after for a long
time. Hold that finish in your mind. Now, let's begin.
Before you can shop for a better rate, you have
to decide what you need. The first step in finding the right
automobile insurance for you is to figure out the amount of coverage
you need. This varies from state to state. So take a moment to find
out what coverage is required where you live. Make a list of the
different types of coverage and then return for the next step. (You
will find a list of each state's requirements and an explanation of
the various types of car insurance in "How Much insurance Do You
Really Need?". Also, check out "Little-Known But Important auto
insurance Issues" as it has a glossary of basic insurance
terminology.)
Now that you know what is required, you can
decide what — if anything — you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios.
insurance companies love these people. That's because car insurance
companies know what your chances are of being killed or maimed, and
how likely it is for your car to be damaged or stolen. The information
the car insurance companies has collected over previous decades is
crunched into "actuarial tables" that give automobile insurance
adjustors a quick look at the probability of just about any
occurrence.
It is important to keep in mind that the basis
of car insurance is a difference of opinion between you (the insured)
and them (the vehicle insurance organizations). You believe you will,
at some point, probably get in an accident. The car insurance company
believes you probably won't. And the automobile insurance car crash,
is willing to take your money to prove you wrong.
So how much auto insurance should you buy beyond
your state's minimums?
"Look at your personal financial situation,"
Dennis, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
— and that is all car insurance is doing — get enough liability
coverage." For instance, if you purchase $50,000 of bodily injury
liability coverage but have $100,000 in assets, attorneys could go
after your treasures in the event of an chance event in which you're
at-fault and the other party's medical bills exceed $50,000.
Dennis noted that his general recommendation for
liability limits are $50,000 bodily injury liability for one person
injured in an fortuity, $100,000 for all people injured in an accident
and $25,000 property damage liability (that is, 50/100/25) given that
half of the vehicles on the road are worth more than $20,000. Here
again, though, let your financial situation be your guide. If you have
no assets, don't buy excess coverage.
Another issue D howard mentioned is that the
limits of any uninsured and/or underinsured motorist coverage that you
purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
chance event.
Your driving habits may also be a consideration.
If your past is filled with crumpled fenders, if you have a lead foot
or a long commute on a treacherous winding road, then you should get
more comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the packet [of collision and comprehensive coverage],"
Dennis, said. "If your automobile is older, if you have a good driving
record and if there is a low likelihood that it would be totaled in an
chance event, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article — this has been the
most stolen vehicle in the nation for several years (it's often stolen
for parts). But we would expect that most of them on the road have
well over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having car insurance doesn't protect you from
absolutely anything bad that might happen. First, the vehicle
insurance organizations needs to back up the claims that they make in
the fine details of the contract. TV ads show folksy adjustors at the
scenes of natural disasters passing out claims checks like coupons for
cocktail wieners at a supermarket. But, in case you haven't noticed,
real life is a bit different from TV ads. If you have an car crash,
your insurance companies will take a close look at your claim before
mailing you a check. And the check may be written for an amount much
smaller than you had hoped. For this reason, you should be intimately
familiar with the terms of your policy and call the organizations with
any questions you might have.
Now that you have made several hard-nosed and
philosophical decisions, it's time to start comparision shopping.
Begin by setting aside about an hour for this task. Bring all your
records — your current automobile insurance policy, your driver
license number and your vehicle registration. Drink plenty of coffee.
Have a phone at your elbow. And, of course, power up your computer.
Begin with the internet services. If you go to
InsWeb.com or other insurance quote sites, you can type in your
information and get a list of comparative quotes. The form takes about
15 minutes to complete. If this bores you, just remind yourself that
you are saving money and you can use that money to buy something nice
for yourself. If the entire shopping process takes you two hours to
complete, and you save $800, you're effectively earning $400 an hour.
A few things to keep in mind: (1) When you use
price quote web sites, you may not get instant automobile insurance
quotes. Some firms may contact you later by e-mail, and some that are
not "direct providers" may put you in touch with a local agent, who
will then calculate a quote for you. (A "direct provider," like Geico,
sells an automobile insurance policy to you directly; other
organizations like State Farm sell auto insurance through local
agents. We'll discuss the pros and cons of each later.) (2) It's not
easy to get price quotes from these sites in all states — if you live
in New Jersey, for instance, you'll probably find it faster to pick up
the phone, since most insurers currently don't provide online quotes
for this state.
You can also try getting car insurance price
quotes from some of the insurance companies listed on the Edmunds.com
Web site — Esurance, Geico, or Progressive. The forms will take about
10 minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching
companies, make notes in a separate computer file or on a piece of
paper divided into categories. This will keep you from duplicating
your efforts. When you visit the different online car insurance sites
you should take note of several things:
An 800 number to call for questions you
can't get answered online
The car insurance firms payment policy
(When is your payment due? What happens if you're late in making a
payment?)
Discounts offered by the insurance
organizations that pertain to you
The vehicle insurance firms consumer
complaint ratio from your state's department of automobile insurance
Web site (more on this below)
The vehicle insurance organizations A.M. Best
and Standard & Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those firms you haven't been able to get
an online price quote from should be contacted. Surprisingly, doing
this process verbally can actually go faster than the online
counterpart, providing you have all the information regarding your
driver license and vehicle registration close at hand. When you get a
quote, be sure to confirm the price. Also, ask them to fax or e-mail
the quote to you as a record.
While talking to the vehicle insurance
organizations telephone salespeople, make sure you explore all options
relating to discounts. car insurance companies give discounts for a
good driving record, favorable credit score, safety equipment (for
example, antilock brakes), certain occupations or professional
affiliations, and more. For more guidance in this area, check out "How
to Save Money on car insurance ."
Always bear in mind that your mission isn't just
to buy the cheapest insurance out there; it is to buy the cheapest
automobile insurance and still receive adequate coverage and service.
"You don't want to pay to get a great deal on car insurance and then
not get your car repaired after an chance event," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the auto insurance firms
based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a firms is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the organizations
deal with you when you file a claim? Will you be paid the full amount
to which you are entitled? And will you be paid promptly?